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Gift Voucher Terms and Conditions

Gift Voucher Expiry

Perth Scuba Gift Vouchers must be used within 6 months of purchase, depending on the purchase date:

Expired vouchers are non-refundable in whole or in part. After a voucher has expired, it is no longer valid and all transaction attempts will be declined. Any unused value at the date of expiry will become the property of Perth Scuba. Voucher is non transferable, however, may be extended by written request prior to expiry for a maximum of 3 months.

The expiry date is clearly displayed on all Gift Vouchers. 

Conditions for Extension

If you have a Perth Scuba Voucher:

  • If your Perth Scuba Voucher expired LESS THAN 30 DAYS ago, a 30 day grace period from the date of expiry may be applied on request. Please call our Customer Service team on 9455 4448 to arrange. Note: you may be required to pay the difference in cost if the voucher has increased in price since your initial purchase.
  • If your Experience Voucher expired MORE THAN 30 DAYS ago, extensions are not permitted.

Availability of Voucher Experiences (i.e. Open Water Course)

All experiences are offered subject to availability. Bookings should be made at least 3 weeks in advance. If you would like to book during peak times (such as weekends, holidays or summer months), you should book further in advance. We suggest if you plan to purchase a voucher for a date listed at short notice, you contact us to ensure there is still availability before completing the transaction.

Booking Cancellations

Once your booking has been made, if you cancel it, you may incur a cancellation fee.  In the case of short notice cancellations by you, you may lose your voucher completely if Perth Scuba is unable to fill your space on the day. If Perth Scuba needs to cancel an experience for any reason, you will be notified as soon as possible in order to reschedule a convenient alternative date. Perth Scuba will not reimburse any travelling, accommodation or other expenses incurred by you or any other person in the event of a cancellation.

The Weather

Many experiences are weather dependent. Please contact Perth Scuba on 9455 4448 as to whether adverse weather affects your proposed experience. If bad weather affects a booking it will be rescheduled at no cost to you. You are required to reschedule as the voucher is non-refundable.

Restrictions on Voucher Experiences

Certain experiences provided by Perth Scuba are subject to minimum age, weight, health or other restrictions. These restrictions are outlined on the relevant experience information page and also in the email of your booking confirmation. Please read this information carefully. It is your responsibility to understand any restrictions prior to confirming your booking. If you are later forced to cancel due to restrictions, you may be liable for charges by the provider of your experience.

Perth Scuba Legal Entity

The Perth Scuba website (www.perthscuba.com) are owned and operated by Perth Scuba (ABN 12 009 281 172) herein referred to as Perth Scuba. We reserve the right to change these terms and conditions without notice.

 

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